Terms of Use
Effective October 5, 2026
By using Sigmate (the website at getsigmate.com, the web app, and the iOS app) you agree to these terms. If you downloaded Sigmate from the App Store, Apple’s Licensed Application End User License Agreement also applies to that copy.
The service
Sigmate lets you design email signatures and, with a Pro plan, host images and a signature link so they display in email apps, count link clicks, and keep a copy of your signature on our servers so you can get it back on another device. We aim for high availability but do not guarantee uninterrupted service.
Pro on the web (billed by Stripe)
- Plans. Pro is sold as a monthly subscription, a yearly subscription, or a one-time lifetime purchase. Prices are shown at checkout before you pay. Payments are processed by Stripe; we never see or store your card details.
- Trial. The yearly plan starts with a 7-day free trial. Nothing is charged until the trial ends; cancel before then and you pay nothing. The monthly plan and the lifetime purchase have no trial.
- Renewal and cancellation. Subscriptions renew automatically at the end of each billing period until you cancel. Cancel any time from the app (click your plan badge, for example “Pro · yearly”, to open your Stripe billing portal) or by emailing support. Cancelling stops future charges; Pro stays on until the end of the period you already paid for.
- Refunds. If Pro is not working for you, email support@getsigmate.com within 14 days of your first charge (or of a lifetime purchase) and we will refund it in full. After 14 days, subscription payments are not refunded for partial periods, except where the law where you live requires it.
- Lifetime. A lifetime purchase covers Sigmate as it exists and reasonable future updates for as long as we operate the service. Hosted images and signature links depend on the service running; if we ever retire hosting we will give at least 90 days’ notice.
- Your license. Pro on the web is tied to the email you used at checkout, not to an account. Keep that email current with Stripe (through the billing portal) so you can restore Pro on a new device.
- Team links. A team link gives every person who opens it Pro features prefilled with the company’s branding. The company that requested the link is responsible for who it is shared with and may ask us to revoke it at any time.
Pro in the iOS app (billed by Apple)
- In the App Store version, Pro is billed through your Apple ID as an auto-renewing subscription or a one-time lifetime purchase. Subscriptions renew unless cancelled at least 24 hours before the end of the current period; manage or cancel in your Apple ID subscription settings. Free trials convert to paid subscriptions unless cancelled before the trial ends. Refunds for App Store purchases are handled by Apple under Apple’s policies.
Sigmate Assist
The assistant fills in your signature from what you give it (typed details, a website address, a business card or screenshot). It never invents contact details, but it can misread them; check the result before you install it. Do not paste other people’s private information into the assistant.
Your content
You own what you upload. You grant us a license to store and serve your images and signature HTML solely to provide the service. You are responsible for having the rights to any logo, photo or trademark you use, and for complying with rules that apply to your profession (for example license disclosures).
Acceptable use
Do not upload unlawful, infringing, deceptive or explicit content, use hosted files for anything other than your own email signatures, or use click analytics or signature links to track people in ways the law does not allow. We may remove content, suspend hosting, or cancel Pro for anything that violates these terms.
Disclaimer and liability
Sigmate is provided “as is”. Email clients change how they render HTML and we cannot guarantee identical rendering everywhere. To the fullest extent permitted by law, our liability is limited to the amount you paid us in the 12 months before a claim.
Changes
We may update these terms; continued use after an update means you accept the new terms. Material changes to pricing or refunds apply from your next billing period.
Contact
support@getsigmate.com